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Open Home Secrets: What Buyers Notice First

By Ray White Hawke's Bay

Open homes can feel deceptively simple. Doors open, lights on, a few people wander through, but behind the scenes, buyers are making fast, instinctive decisions. Often, within the first few minutes, they’ve already formed an opinion.

If you’re selling (or thinking about it), understanding what buyers notice first at open homes can give you a real edge. It’s rarely about expensive renovations. More often, it’s about presentation, flow and how the home feels.

Here’s what buyers are really picking up on, and how you can prepare with confidence.

First Impressions Start Before the Front Door

Buyers usually begin forming an opinion before they step inside. That first impression sets the tone for everything that follows.

Street appeal matters
In Hawke’s Bay, where many homes sit on established sections, buyers notice:

  • Lawns and gardens
  • The condition of the driveway and paths
  • Fencing, gates and boundary lines
  • The front door and entrance

A tidy, welcoming exterior signals care and pride. It doesn’t need to be perfect; it just needs to feel looked after.

Seller tip: If a buyer hesitates before walking in, it’s often because the exterior feels uncertain or neglected.

Light and Space, Within the First Few Steps

Once inside, buyers immediately register how the home feels.

What they notice straight away:

  • Natural light
  • Ceiling height
  • Layout and flow
  • Whether spaces feel open or closed

In Napier, Hastings and surrounding areas, buyers consistently favour homes that feel bright and easy to move through, especially open-plan living with good indoor–outdoor flow.

Simple changes like opening curtains, turning on lights and decluttering can dramatically change that first impression.

Smell Is a Silent Deal-Maker (or Breaker)

It’s not something buyers always mention, but it has a powerful impact.

Common turn-offs include:

  • Pet odours
  • Damp or musty smells
  • Strong cooking aromas
  • Heavy air fresheners trying to cover something up

Homes that smell clean and neutral instantly feel more appealing.

Local tip: Hawke’s Bay homes can hold moisture in winter. Air the house well before an open home, especially bathrooms and bedrooms.

The Kitchen Gets an Immediate Scan

Buyers don’t need to open every cupboard to judge a kitchen. They take it in quickly and decide how much work, if any, they’ll need to do.

What they’re looking for:

  • Clean benchtops
  • Functional layout
  • Reasonable storage
  • Modern (or at least tidy) appliances

A kitchen doesn’t have to be brand new. It just needs to feel usable and cared for.

Clearing clutter, wiping surfaces and removing personal items can instantly lift the space.

Bathrooms: Cleanliness Over Style

Bathrooms are judged harshly and quickly.

Buyers notice:

  • Cleanliness
  • Ventilation
  • Water pressure and fittings
  • General maintenance

Grubby grout, mould or tired fixtures can overshadow an otherwise great home. On the flip side, a clean, fresh bathroom reassures buyers that the home has been well-maintained.

Temperature and Comfort Are Subtle Signals

Buyers might not comment on temperature, but they feel it.

A home that’s:

  • Warm in winter
  • Cool and well-ventilated in summer
  • Comfortable without effort
    feels easier to live in.

In Hawke’s Bay’s climate, buyers often notice:

  • Heat pumps or heating sources
  • Insulation indicators
  • Good airflow through the home

Comfort builds confidence, and confidence leads to stronger offers.

Floorplan Flow Matters More Than Size

Buyers rarely measure rooms. Instead, they imagine daily life.

They ask themselves:

  • Where would the couch go?
  • Can we see the kids from the kitchen?
  • Does this work for working from home?

Homes that feel intuitive tend to perform better than those with awkward layouts, even if they’re similar in size.

If a space feels confusing, buyers hesitate.

Storage Is Noticed, Even When It’s Not Mentioned

Buyers mentally inventory storage as they move through the home.

They notice:

  • Wardrobes
  • Linen cupboards
  • Garage and shed space
  • Laundry storage

Overfilled storage spaces can make a home feel smaller. Tidying and editing content helps buyers see the potential, not the problem.

Outdoor Spaces Are a Big Deal in Hawke’s Bay

Thanks to the region’s climate, buyers place real value on outdoor living.

They look for:

  • Decks or patios
  • Sun exposure
  • Privacy
  • Low-maintenance gardens

Even modest outdoor areas can feel appealing if they’re clean, accessible and easy to imagine using.

Small Maintenance Issues Send Big Signals

Buyers are quick to notice:

  • Loose handles
  • Dripping taps
  • Sticking doors
  • Flickering lights

These small issues don’t usually stop a sale, but they do invite doubt and negotiation.

Fixing them shows care and removes unnecessary questions.

Buyers Are Always Asking One Silent Question

As buyers walk through, they’re constantly asking themselves:

“How hard will this be to live in?”

Homes that answer “easy” tend to attract more interest, stronger emotional connection and better offers.

Preparing for an Open Home: What Matters Most

If you’re preparing for an open home, focus on:

  • Cleanliness and freshness
  • Light and warmth
  • Clear, uncluttered spaces
  • Simple street appeal
  • Fixing obvious issues

You don’t need to do everything. You just need to do the right things.

Local Insight Makes the Difference

Every suburb and buyer group is slightly different. What works in Havelock North might differ from what resonates in Taradale, Frimley or Central Hawke’s Bay.

That’s where local advice helps, understanding what buyers in your area are responding to right now.

Thinking About Selling? Let’s Get Your Home Open-Home Ready

If you’re considering selling or want honest advice on how your home would present to buyers, we’re here to help.

Get in touch with our Ray White team for a free appraisal and tailored open home preparation advice.

We’ll help you focus on what buyers notice first and how to present your home with confidence.

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