At alert level 2, our offices are open, and you can visit to talk to agents or sign contracts. You will need to follow the health guidelines above, including maintaining 1-metre physical distancing and hygiene etiquette. You will be asked to provide your contact details for contact tracing or utilise the Government tracing app to sign in and out.
Open homes and private viewings are allowed at alert level 2. Make sure you follow the health guidelines above, including maintaining 1-metre physical distancing and hygiene etiquette.
If you attend an open home, the agent will make sure there are measures in place to allow for physical distancing considering the layout and size of a property, for example, staggering entry to the property and managing queues.
You may want to have the property inspected by a professional (for example, a valuer or builder) before you put in an offer to buy the property. At alert level 2, professionals can visit a property if the seller and property occupants agree. Contact the agent to arrange a time for your professional to visit.
When you’re ready to make an offer, the agent will work with you to put the terms and conditions you would like into your offer (the sale and purchase agreement). At alert level 2, the agent may suggest explaining the sale and purchase agreement by phone or video call rather than in person.
We recommend your lawyer or conveyancer checks the agreement before you sign it to make sure it includes all the protection you need. Your lawyer or conveyancer might also suggest including conditions in your offer to protect you against changes in COVID-19 alert levels.
You can then meet the agent in person to sign the sale and purchase agreement, as long as you maintain a physical distance of 2 metres. We suggest you take your own pen.
If you’re making an offer that is conditional on a professional inspecting the property, keep in mind that these professionals had restrictions on visiting properties at alert levels 3 and 4. There could be high demand for their services and making an appointment may be difficult. Before you make an offer, check with your professional about any delays in their service so you can give yourself enough time to meet your conditions.
Read more about making an offer, sale and purchase agreements and conditions here.
At alert level 2, you are able to do a pre-settlement inspection. Make sure you follow the health guidelines above. On settlement day, the agent should arrange for you to receive sanitised keys and garage door remotes by contactless delivery.
If the property you are buying is tenanted, the sale may be affected by the new protections against terminations which are explained on the Tenancy Services website.